About Fuix USA

About Fuix USA

Fuix is an online shopping destination where fashion, performance, and everyday essentials meet in one reliable experience.

What Fuix is

Fuix is a multi-brand e-commerce platform offering a curated selection of footwear, accessories, bags, and eyewear from third-party brands. We focus on quality, clear product information, and a smooth customer experience from browsing to post-purchase support.

Our promise

  • Curated selection: products chosen for quality, relevance, and value.

  • Clear information: practical details, sizing guidance, and transparent policies.

  • Customer support: real assistance when you need it.

  • Secure checkout: trusted payment providers and fraud prevention.

Shopping with confidence

Authentic products

We sell products from third-party brands and work to ensure that items are accurately presented and consistently described. Product availability may change, but we aim to keep information updated and easy to understand.

Secure payments

Payments are processed securely via trusted providers shown at checkout (for example, PayPal and Stripe). We do not store full payment card details.

Privacy and data protection

We respect your privacy and handle personal data with care. Full details are available in our Privacy Policy (USA) and Cookie Policy.

Shipping, returns, and support

Shipping

  • Orders are shipped to the address provided during checkout.

  • Delivery time estimates are shown at checkout when available and may vary by destination and carrier.

  • We are not responsible for delays caused by carriers, weather, customs, or incorrect delivery information.

Returns (RMA)

  • Return requests can be submitted within 30 days of delivery.

  • To request a return authorization (RMA), contact us at support.us@fuix.com. We will provide instructions and, where applicable, a return label.

  • Items must be returned unused, unworn, unwashed, and in original condition with tags and packaging.

  • Return shipping costs are the customer’s responsibility unless the return is due to an incorrect or defective item.

Refund timing

Refunds are issued to the original payment method. Once the return is received and inspected at our facility, refunds are typically processed within 14 days. Timing may vary depending on the payment provider.

Fair use and abuse prevention

To protect customers and ensure a fair marketplace, we may apply reasonable measures to prevent fraud and abuse, including order screening and return validation. These measures help keep the shopping experience safe for everyone.

Technology and accuracy

We may use automated tools (including AI) to improve catalog quality, product categorization, and customer experience. While we take reasonable steps to ensure accuracy, some content may be generated or assisted by automated systems and may contain minor imperfections. If something looks incorrect, contact support.us@fuix.com and we will address it.

Company information

SHOES LLC
Florida Limited Liability Company
715 NE 6th Street
Hallandale Beach, FL 33009
United States

Contact

Customer Support: support.us@fuix.com

Welcome to Fuix

Simple, reliable, and curated shopping — built for customers who value clarity, quality, and a smooth experience.